At D & B Service Center, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose D & B Service Center to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about D & B Service Center:
Worked for us on a belt and sensor replacement. Excellent price and we really appreciate the fast service without a scheduled appointment. Highly recommend them.
James Nick Brown
Great work on my vehicle. Honest work at a decent price.
Nathan Johnson
A dealership had told us motor mount replacement was needed for our Silverado. Brad quoted the BEST price of 3 locations we compared. We dropped off for D&B to begin work on the truck early, as we planned to leave town in the afternoon. By 9:15am, we received a call from Brad stating the motor mounts were NOT NEEDING to be replaced. His testing prior to the work determined they are not broken. Saving us $800+ and time! Thanks, Brad for your honesty and integrity in our community.
Carol Basinger
I have been going to D&B for 20+ years and can't say enough good about them. They go above and beyond in customer service. I highly recommend D&B if you're looking for top notch all around great service!
Donna Skinner
Brad and team have always taken terrific care of our vehicles.
Julie S
Highly recommend, very honest and trustworthy!
Todd Loomis
Honest, reliable and will shoot you straight.
Joe Ramirez
The entire group knows their stuff. Everyone is professional and does a great job communicating.
Rick Dirks
Fast and friendly service
Grace Adkins
Brad and Donna were my saviors! Driving through Kansas to visit family, I had car trouble on the highway. Called D&B about 10 minutes before closing. They both stayed until I limped my car to their shop. Ended up going to another shop simply because D&B had so much business and I had a super tight timeline. I would 100% trust them with my car if I lived in the area.
Heather
They fixed an issue that 2 other shops didn't even consider. I will be back when I need service again. Very happy!
S Murphy
Knowledgeable and trustworthy! Been taking my cars there for years. They have always gone above and beyond!
Aiden Hamilton
Friendly and professional
Edye Leslie
D&B is always honest and prompt with me. They get my work done quicker than expected and stand by what they do. I got a fan replaced a year ago and my car started overheating last week. I called and Brad said to swing by on my way home if I could. Brandon was able to come out immediately and see that the fan wasn't working. Got it to start and pulled it into the shop to fix the connection. Thanks guys!
Melissa Mcintosh
They do good work for reasonable prices.
Mike Lewallen
Always the best, most honest service from Brad and his team.
Kristen Knowles
Friendly prompt service
Kevin Kaiser
Today I got high-centered in a snow drift and couldn't get myself out so I googled towing services in Derby. D&B showed up in the top of the search so I called...turns out they don't provide towing services anymore but they gave me a number for a towing company. Brandon was kind enough to say he'd be happy to send a couple guys out to help me but all their techs were busy at that time. He offered to call me back in 15-30 minutes if someone became available. I called the business number they provided for the towing company but didn't get an answer. I called 6 other towing companies and they were either not taking any more jobs for the day or the BEST case scenario was a 2 hour wait. Thankfully I had plenty of gas to stay warm in the 18 degree temps. I called back to D&B to let them know if someone was able to come out in the next 1.5 hours I would still be there since I was on a 2 hour waiting list. Brad answered that time and said he'd see what he could do. I felt horrible for getting myself into this mess and imposing on others. Within about 30 minutes, Tom showed up in his personal vehicle and without the best of circumstances (nothing to hook onto and very deep drifts) he single-handedly got me out of the mess I was in and never once complained. He didn't want to be paid, he just came to help. AMAZING! I know they're in business so I insisted he take the little bit I had with me but it was NOT enough. THANK YOU, D&B's Brandon, Brad, and Tom for your assistance today! Tom did the hard work but I know it takes everyone to make the team successful and you all played a part. I highly recommend D&B Service Center in Derby for all your auto needs! NOTE: they technically don't offer towing services any longer but they have just about every other service there is for your vehicles. Check them out!
Sun Go
Brad is very knowledgeable. Has 4 mechanics working there. Has ample bay areas inside. Does a through job diagnoses problems. Makes sure customer is kept informed on situations. Very reasonable on costs. Knows best places to look for repair parts.
Robert Johnson
As usual, D&B service is outstanding. We have been going to Brad for near 20 years., and recommend him highly
Graham Hamilton
The best! Have trusted them with our cars for years. They have met all our needs and more. Would go nowhere else.
Tracy Blake
Very knowledgeable and honest. Very thorough in their repairs.
Dennis Cook
Always friendly and professional. They do the highest quality workmanship and stand behind their service. The only full service automotive service shop I trust in Derby. You won't be disappointed.
Ron Z
Quick, friendly, know their stuff. The best!
Donna Gregg
I had a major issue with my car. Doug got my car in, analyzed, and replaced my battery very quickly. Price was reasonable. If needed, I will definitely use D&B again!!
Patsy Stuke
Brad at D&B offers great customer service. I feel like I was treated honestly and fairly. They will definitely get my continued business.
Dewayne Horner
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